Is yourSamsung SU-8500 Series letting you down? Don't worry, we're here to help. Check out our list of the most common problems and how to fix them yourself.

Cleaner won't pick up

Circuit breaker tripped, agitator brush rolls worn, dirt cup full, incorrect carpet height setting, HEPA cartridge filter clogged, pre-filter clogged.

Cleaner won't turn on

Not firmly plugged in, no voltage in wall plug, blown fuse or tripped breaker, on/off switch not turned on.

Abnormal sound

Strange sound like air rushes.

Low suction or poor pickup

Clog in the vacuum cleaner, change in the sound of the motor, reduction in the spinning action.

Brush rolls will not turn

Brush roll switch (circuit breaker) tripped.

Dirt-Cup check indicator shows red

Dirt-Cup full or filter clogged.

Power cord issues

Cord pulled, carried by, or used around sharp edges or corners.

Drive belt issues

Drive belt worn, cut, or stressed.

Clogs in air passageway

Debris accumulation under brush cover or in air passage.

Plug damage

Supply cord damaged.

Miele W865

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